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Terms of Service Terms of Service
Tango Hosting ™, LLC ("The Company") agrees to
furnish services to the Subscriber, subject to the following TOS
(Terms of Service).
Use of Tango Hosting ™ Service constitutes acceptance and
agreement to Tango Hosting's ™ AUP
(Acceptable Use Policy) as well as Tango Hosting's ™
TOS (Terms of Service).
All provisions of this contract are subject to the TOS of Tango
Hosting ™ and AUP. The AUP may be changed from time to time
at the discretion of the Company. Subscriber understands that change
to the AUP by the Company shall not be grounds for early contract
termination or non-payment.
This Agreement shall be construed in all respects in accordance
with the laws of the state of California, county of Santa Barbara
applicable to contracts enforceable in that state. Venue will be
Santa Barbara, California.
1. Disclosure to Law Enforcement: The AUP specifically
prohibits the use of our service for illegal activities. Therefore,
Subscriber agrees that the Company may disclose any and all subscriber
information including assigned IP numbers, account history, account
use, etc. to any law enforcement agent who makes a written request
without further consent or notification to the Subscriber. In addition
Tango Hosting ™ shall have the right to terminate all service
set forth in this Agreement.
2. Service Rates: Subscriber acknowledges that
the nature of the service furnished and the initial rates and charges
have been communicated to Subscriber. Subscriber is aware that
the Company may prospectively change the specified rates and charges
from time to time. The promotional offer is contingent upon Company
achieving and maintaining its cost of service goals including but
not limited to rates charged to company by its suppliers.
3. Payment: Establishment of this service is
dependent upon receipt by the Company of payment of stated charges.
Subsequent payments are due on the anniversary date of the month
for that month's service in the event of a monthly plan; or due
on the anniversary date of the year for a year service plan.
4. Invoicing: Tango Hosting ™ shall invoice
customer for services rendered in accordance with the terms and
conditions set forth herein.
5. Renewal: If not canceled by customer, this
Agreement will automatically self-renew for and after the period
initially selected by the said customer. Customer's failure to
properly notify Tango Hosting ™ of its objections to any
of the terms and conditions set forth herein shall constitute customer's
acceptance of same. In the event this Agreement is automatically
renewed, customer agrees to be bound by the TOS & AUP currently
in effect.
6. Payments and Fees: Credit cards that are declined
for any reason are subject to a $2.00 fee per declined transaction.
Upon three days of continued decline of a credit card used to pay
a periodic charge, Customers have 48 hours to remedy the declined
transaction or Company will interrupt their service. Service will
be interrupted on accounts that reach 5 days past due. Service
interrupted for nonpayment is subject to a $25 reconnect charge.
Accounts not paid by due date are subject to a $15.00 late fee.
Accounts that are not collectable by Tango Hosting ™ may
be turned over to an outside collection agency for collection.
If your account is turned over for collection, you agree to pay
the company a "Processing and Collection" Fee of not
less than $50 nor more than $150. Charge backs will incure a $50 fee. If you desire to cancel your
account, please follow the proper procedure to do this as outlined
in this TOS.
7. Refund and Disputes: All payments to Tango
Hosting ™ are nonrefundable. This includes the one time setup
fee and subsequent charges regardless of usage. All overcharges
or billing disputes must be reported within 60 days of the time
the dispute occurred. If you dispute a charge to your credit card
issuer that, in Tango Hosting's ™ sole discretion is a valid
charge under the provisions of the TOS and /or AUP, you agree to
pay Tango Hosting ™ an "Administrative Fee" of
not less than $50 and not more than $150.
8. Failure to Pay: The Company may temporarily
deny service or terminate this Agreement upon the failure of Subscriber
to pay charges when due. Such termination or denial will not relieve
Subscriber of responsibility for the payment of all accrued charges,
plus reasonable interest and any collection fees.
9. Account Cancellation & Termination: All
requests for canceling accounts and terminating this agreement
must be made in writing with at least 30 days notice but not more
than 60 days prior written notice and sent to Tango Hosting ™
Attn: Cancellations, P. O. Box 5102, Santa Barbara, CA 93150. You
must have all account information to cancel. On a monthly to month
Agreement customer may terminate Agreement at anytime prior to
the following month in a written notice. E-Mail, fax or regular
mail shall be deemed adequate notice. Nothing in this paragraph
however shall limit Tango Hosting ™ right to terminate customer
immediately and without prior notice for improper use and violations
as set forth herein. Tango Hosting ™ may terminate this Agreement
without cause upon 30 days written notice to the Customer. E-Mail,
fax or regular mail shall be deemed adequate notice.
In the event that Tango Hosting ™ deems content of customer's
account of explicit or illegal nature, including, but not limited
to nudity, pornography, illegal use of copyrighted materials, and
transferring of warez or other illegal files, Tango Hosting ™
reserves the right to terminate customer immediately and without
prior notice. In the event of illegal content, Tango Hosting ™
reserves the right to turn the materials over to the proper authorities,
and cannot be held responsible if action is taken against customer
based on such materials. If we find adult content that we determined
to be offensive on your website you will be warned to remove it.
If you do not remove the offending material, your account will
be terminated and you will be assessed an additional $200 fee for
breaking our terms of service. In the event that Tango Hosting
™ elects to terminate customer as a result of its improper
acts and breach of the terms and conditions contained herein, customer
shall not be entitled to a refund of the balance. In no event shall
customer be entitled to a refund of the set-up fee. In the event
customer elects to terminate this Agreement, same shall be considered
a breach and customer shall not be entitled to any refund. In the
event that Tango Hosting ™ elects to terminate customer without
cause, customer shall receive a full refund of any balance. However,
if customer terminates this Agreement without cause, and in accordance
with the notice provision set forth herein, there shall be no refund
of the set up fee or any remaining balance.
10. Disclaimer of Warranty: Customer agrees to
use all Services and any information obtained through or from Company,
at Customer's own risk. Customer acknowledges and agrees that Company
exercises no control over, and accepts no responsibility for, the
content of the information passing through Company’s host
computers, network hubs and points of presence or the Internet.
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED
ON AN AS IS, AS AVAILABLE BASIS. NONE OF Company, ITS PARENT, SUBSIDIARY
OR AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE EMPLOYEES,
OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, AGENTS, ATTORNEYS,
SUPPLIERS, THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS
OR THE LIKE (EACH, A "Tango Hosting PERSON") MAKE ANY
WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING
BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR THE SERVICES OR
ANY EQUIPMENT COMPANY PROVIDES. NO TANGO HOSTING PERSON MAKES ANY
WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR FREE;
NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY
BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY,
RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE
CONTAINED IN OR PROVIDED THROUGH THE SERVICES. COMPANY IS NOT LIABLE,
AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA
TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR
ANY OF CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY COMPANY.
NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY TANGO HOSTING
PERSON, WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION
OR ADVICE. THE TERMS OF THIS SECTION SHALL SURVIVE ANY TERMINATION
OF THIS AGREEMENT.
11. Limited Warranty: Company represents and warrants
to Customer that the Services will be performed (a) in a manner
consistent with industry standards reasonably applicable to the
performance thereof; (b) at least at the same level of service
as provided by Company generally to its other customers for the
same services; and (c) in compliance in all material respects with
the applicable Service Descriptions. Customer will be deemed to
have accepted such Services unless Customer notifies Company, in
writing, within thirty (30) days after performance of any Services
of any breach of the foregoing warranties. Customer's sole and
exclusive remedy, and Company’s sole obligation, for breach
of the foregoing warranties shall be for Company, at its option,
to re-perform the defective Services at no cost to Customer, or,
in the event of interruptions to the Services caused by a breach
of the foregoing warranties, issue Customer a credit in an amount
equal to the current monthly service fees pro rated by the number
of hours in which the Services have been interrupted. Company may
provision the Services from any of its data centers and may from
time to time re-provision the Services from different data centers.
The foregoing warranties shall not apply to performance issues
or defects in the Services (a) caused by factors outside of Company’s
reasonable control; (b) that resulted from any actions or inactions
of Customer or any third parties; or (c) that resulted from Customer's
equipment or any third-party equipment not within the sole control
of Company. EXCEPT AS EXPRESSLY PROVIDED IN THIS SECTION,
COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS
OR IMPLIED, WITH RESPECT TO THE SERVICES OR ANY SOFTWARE PROVIDED
UNDER THIS AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR
NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, AND COMPANY HEREBY EXPRESSLY
DISCLAIMS THE SAME. WITHOUT LIMITING THE FOREGOING, ANY THIRD-PARTY
SOFTWARE PROVIDED TO CUSTOMER HEREUNDER IS PROVIDED "AS IS"
WITHOUT ANY CONDITION OR WARRANTY WHATSOEVER. COMPANY DOES NOT
WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR
COMPLETELY SECURE.
12. Limitation of Liability: IN NO EVENT WILL COMPANY’S
LIABILITY IN CONNECTION WITH THE SERVICES, ANY SOFTWARE PROVIDED
HEREUNDER OR ANY ORDER, WHETHER CAUSED BY FAILURE TO DELIVER, NON-PERFORMANCE,
DEFECTS, BREACH OF WARRANTY OR OTHERWISE, EXCEED THE AGGREGATE
SERVICE FEES PAID TO COMPANY BY CUSTOMER DURING THE 12-MONTH PERIOD
IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY.
a. COMPANY CANNOT GUARANTEE CONTINUOUS SERVICE,
SERVICE AT ANY PARTICULAR TIME, INTEGRITY OF DATA, INFORMATION
OR CONTENT STORED OR TRANSMITTED VIA THE INTERNET. COMPANY WILL
NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, OR ANY CORRUPTION,
ERASURE, THEFT, DESTRUCTION, ALTERATION OR INADVERTENT DISCLOSURE
OF, DATA, INFORMATION OR CONTENT TRANSMITTED, RECEIVED OR STORED
ON ITS SYSTEM.
b. EXCEPT AS EXPRESSLY PROVIDED BELOW, NEITHER PARTY SHALL BE
LIABLE IN ANY WAY TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY
LOST PROFITS OR REVENUES, LOSS OF USE, LOSS OF DATA OR COSTS OF
PROCUREMENT OF SUBSTITUTE GOODS, LICENSES OR SERVICES OR SIMILAR
ECONOMIC LOSS, OR FOR ANY PUNITIVE, INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL OR SIMILAR DAMAGES OF ANY NATURE, WHETHER FORESEEABLE
OR NOT, UNDER ANY WARRANTY OR OTHER RIGHT HEREUNDER, ARISING OUT
OF OR IN CONNECTION WITH THE PERFORMANCE OR NON- PERFORMANCE OF
ANY ORDER, OR FOR ANY CLAIM AGAINST THE OTHER PARTY BY A THIRD
PARTY, REGARDLESS OF WHETHER IT HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH CLAIM OR DAMAGES.
c. The limitations contained in this Section apply to all causes
of action in the aggregate, whether based in contract, tort or
any other legal theory (including strict liability), other than
claims based on fraud or willful misconduct.
d. Notwithstanding anything to the contrary in this Agreement,
Company’s maximum liability under this Agreement for all
damages, losses, costs and causes of actions from any and all claims
(whether in contract, tort, including negligence, quasi- contract,
statutory or otherwise) shall not exceed the actual dollar amount
paid by Customer for the Services which gave rise to such damages,
losses and causes of actions during the 12-month period prior to
the date the damage or loss occurred or the cause of action arose.
e. Customer understands, acknowledges and agrees that if Company
takes any corrective action under this Agreement because of an
action of Customer or one if its customers or a reseller, that
corrective action may adversely affect other customers of Customer
or other reseller customers, and Customer agrees that Company shall
have no liability to Customer, any of its customers or any Reseller
Customer due to such corrective action by Company.
f. This limitation of liability reflects an informed, voluntary
allocation between the parties of the risks (known and unknown)
that may exist in connection with this Agreement. The terms of
this section shall survive any termination of this Agreement.
g. Indemnification. Customer agrees to indemnify, defend and hold
harmless Company and its parent, subsidiary and affiliated companies,
and each of their respective officers, directors, employees, shareholders,
attorneys and agents (each an "indemnified party" and,
collectively, "indemnified parties") from and against
any and all claims, damages, losses, liabilities, suits, actions,
demands, proceedings (whether legal or administrative), and expenses
(including, but not limited to, reasonable attorney's fees) threatened,
asserted, or filed by a third party against any of the indemnified
parties arising out of or relating to Customer's use of the Services,
(ii) any violation by Customer of the AUP, (iii) any breach of
any representation, warranty or covenant of Customer contained
in this Agreement or (iv) any acts or omissions of Customer. The
terms of this section shall survive any termination of this Agreement.
13. New Domain Accounts: All new web hosting accounts
involving new domains will be set up and entered into our DNS servers
within 3 to 5 business days. Due to unforeseen complications, however,
this process may sometimes require up to 7 business days. If the
new domain is registered by the account holder, there will be no
handling fee.
14. Transfer of Domains: New web hosting accounts
which involve the transfer of a domain from another provider to
Tango Hosting ™ will up to seven (7) days to be set up and
entered into our DNS servers. In some cases, such transfers may
take up to sixty (60) days. Due to the unpredictable nature of
the transfer process, no guarantees are made regarding the amount
of time a specific transfer may take. If the transfer of the domain
is done by Tango Hosting ™ on behalf of the account holder
a handling fee will be incurred. If the customer cancels service
during the transfer period for any reason, all charges are considered
earned.
15. Domain Name Ownership: Customer shall be
responsible for all costs and fees associated with its domain name.
Customer shall make payment directly to the issuer. Under no circumstances
shall Tango Hosting ™ be responsible for this cost unless
it originally registered your domain name and you qualify for free
domain name registration. Any customer that sings up for a
yearly account and has their domain name originally registered by
Tango Hosting qualifies for free yearly domain registration.
16. Support Boundaries: Tango Hosting ™,
provides 24 x 7 technical support to our subscribers via email
and 9am to 5pm Pacific Standard time Monday through Friday via
phone (except for a few holidays and short company meetings) We
limit our technical support to our area of expertise. The following
is our guidelines when providing support: Tango Hosting ™
provides support related to your server or virtual site physical
functioning. Tango Hosting ™ does not offer tech support
for application specific issues such as asp, asp.net, Cold Fusion
programming, html or any other such issue. Tango Hosting ™
does not provide technical support for YOUR customers. If you can
email, we encourage you to email support@tangohosting.com for assistance.
If you are able to get online and have other questions, the answers
may be on our home page at http://www.tangohosting.com/support/
- we encourage you to check there first. Lastly, the Support files
in the program you are using may have the answer to your question
so please do investigate these resources before calling tech support.
17. SPAM, Unsolicited Commercial Email (UCE) and Bulk Email:
Tango Hosting ™ takes a zero tolerance approach to the sending
of Unsolicited Commercial Email (UCE) or SPAM over our network.
Very simply this means that customers of Tango Hosting ™
may not use or permit others to use our network to transact in
UCE. Customers of Tango Hosting ™ may not host, or permit
hosting of, sites or information that is advertised by UCE from
other networks. Violations of this policy carry severe penalties,
including termination of service.
a. Violation of Tango Hosting's ™ SPAM policy will result
in severe penalties. Upon notification of an alleged violation
of our SPAM policy, Tango Hosting ™ will initiate an immediate
investigation (within 48 hours of notification). During the investigation,
Tango Hosting ™ may restrict customer access to the network
to prevent further violations. If a customer is found to be in
violation of our SPAM policy, Tango Hosting ™ may, at its
sole discretion, restrict, suspend or terminate customer's account.
Further, Tango Hosting ™ reserves the right to pursue civil
remedies for any costs associated with the investigation of a substantiated
policy violation. Tango Hosting ™ will notify law enforcement
officials if the violation is believed to be a criminal offense.
b. First violations of this policy will result in an "Administrative
Fee" of $150 and your account will be reviewed for possible
immediate termination. A second violation will result in an "Administrative
Fee" of $250 and immediate termination of your account. Users
who violate this policy agree that in addition to these "Administrative"
penalties, they will pay "Research Fees" not to exceed
$175 per hour that Tango Hosting ™ personnel must spend to
investigate the matter. PLEASE, DO NOT SPAM from your account.
c. Sending 50 unsolicited pieces of mail within a 24 hour period shall be considered "spamming". Customer shall be liable to Tango Hosting ™ for any and all damages caused as a result of customer's failure to comply with this provision.
d. Sending over 4000 messages per month will be considered "Bulk". Sending the same message to over 50 recipients in a 24 hour period shall also be considered "Bulk". Bulk e-mail ties up the mail queue and delays messages for other users. Therefore, we must limit the amount of use on any shared server.
e. As our Customers are ultimately responsible for the actions
of their clients over the Tango Hosting ™ network, it is
advisable that Customers develop a similar, or stricter, policy
for their clients.
IMPORTANT NOTICE:
BEGINNING IMMEDIATELY, anyone hosting websites
or services on their server that support spammers or cause any
of our IP space to be listed in any of the various Spam Databases
will have their server immediately removed from our network. The
server will not be reconnected until such time that you agree to
remove ANY and ALL traces of
the offending material immediately upon reconnection and agree
to allow us access to the server to confirm that all material has
been COMPLETELY removed. Severe violations may
result in immediate and permanent removal of the server from our
network without notice to the customer. Any server guilty of a
second violation WILL be immediately and permanently
removed from our network without notice.
18. Network:
a. IP Address Ownership: If Tango Hosting ™ assigns Customer
an Internet Protocol address for Customer's use, the right to use
that Internet Protocol address shall belong only to Tango Hosting
™, and Customer shall have no right to use that Internet
Protocol address except as permitted by Tango Hosting ™ in
its sole discretion in connection with the Services, during the
term of this Agreement. Tango Hosting ™ shall maintain and
control ownership of all Internet Protocol numbers and addresses
that may be assigned to Customer by Tango Hosting ™, and
Tango Hosting ™ reserves the right to change or remove any
and all such Internet Protocol numbers and addresses, in its sole
and absolute discretion. Our allocation of IP addresses is limited
by ARIN's new policies. These new policies state that use of IP
addresses for IP based virtual hosts will not be accepted as justification
for new IP addresses. What this means to you is that you MUST use
name-based hosting where possible. We will periodically review
IP address usage, and if we find that clients are using IP addresses
where name-based hosting could be used, we will revoke authorization
to use those IP addresses that could be used with name-based hosting.
b. Bandwidth and Disk Usage: Customer agrees that bandwidth and
disk usage shall not exceed the number of megabytes per month for
the Services ordered by Customer on the Order Form (the "Agreed
Usage"). Tango Hosting ™ will monitor Customer's bandwidth
and disk usage. Tango Hosting ™ shall have the right to take
corrective action if Customer's bandwidth or disk usage exceeds
the Agreed Usage. Such corrective action may include the assessment
of additional charges, disconnection or discontinuance of any and
all Services, or termination of this Agreement, which actions may
be taken is in Tango Hosting's ™ sole and absolute discretion.
If Tango Hosting ™ takes any corrective action under this
section, Customer shall not be entitled to a refund of any fees
paid in advance prior to such action. In the event that a customer
exceeds the included allocation, Tango Hosting ™ may, at
its sole discretion, collect a deposit, in an amount determined
by Tango Hosting ™, against customer's credit card on file
with Tango Hosting ™.
c. System and Network Security: Users are prohibited from violating
or attempting to violate the security of the Tango Hosting ™
Network. Violations of system or network security may result in
civil or criminal liability. Tango Hosting ™ will investigate
occurrences, which may involve such violations and may involve,
and cooperate with, law enforcement authorities in prosecuting
Users who are involved in such violations. These violations include,
without limitation:
i. Accessing data not intended for such User or logging into a
server or account, which such User is not authorized to access.
ii. Attempting to probe, scan or test the vulnerability of a system
or network or to breach security or authentication measures without
proper authorization.
iii. Attempting to interfere with service to any user, host or
network, including, without limitation, via means of overloading,
"flooding", "mail bombing" or "crashing".
iv. Forging any TCP/IP packet header or any part of the header
information in any e-mail or newsgroup posting.
Taking any action in order to obtain services to which such User
is not entitled.
d. Band Width Usage: Customer agrees that if
band width usage exceeds the number of megabytes per month specified
in customer's account that customer shall be charged $5 per extra
Gigabyte used. Any band width usage in excess of number of megabytes
per month shall be charged in accordance to the customer account.
Tango Hosting ™ reserves the right to immediately terminate
customer for over band width usage, without prior notice. In
the event that Tango Hosting ™ elects to terminate this
Agreement, pursuant to this provision, customer shall not be
entitled to a refund.
e. Backups: Customer is responsible for keeping a copy of their
most current web site files as backup on a remote system (not Tango
Hosting ™). Tango Hosting ™ is not responsible for
any lost files, information, or data. Should any data need to be
recovered from Tango Hosting ™, there will be a charge of
$100. Tango Hosting ™ does not guarantee to possess the most
current copy of a client's website.
19. Notification of Violation:
a. Tango Hosting ™ is under no duty to look at each customer's
or user's activities to determine if a violation of the AUP has
occurred, nor do we assume any responsibility through our AUP to
monitor or police Internet-related activities.
b. First violation: Any User, which Tango Hosting
™ determines to have violated any element of this Acceptable
Use Policy, shall receive an email, warning them of the violation.
The service may be subject at Tango Hosting's ™ discretion
to a temporary suspension pending a User's agreement in writing,
to refrain from any further violations.
c. Second Violation: Users that Tango Hosting
™ determines to have committed a second violation of any
element of this Acceptable Use Policy shall be subject to immediate
suspension or termination of service without further notice.
d. We reserve the right, to drop the section of IP space involved
in Spam or Denial-of-Service complaints if it is clear that the
offending activity is causing great harm to parties on the Internet.
In particular, if open relays are on your network or a customer's
network, or if denial of service attacks are originating from your
network. In certain rare cases, we may have to do this before attempting
to contact you. If we do this, we will contact you as soon as is
feasible.
20. Suspension of Service or Cancellation: Tango
Hosting ™ reserves the right to suspend network access to
any customer if in the judgment of the Tango Hosting ™ network
administrators the customer's server is the source or target of
the violation of any of the other terms of the AUP or for any other
reason which Tango Hosting ™ chooses. If inappropriate activity
is detected, all accounts of the Customer in question will be deactivated
until an investigation is complete. Prior notification to the Customer
is not assured. In extreme cases, law enforcement will be contacted
regarding the activity. The customer will not be credited for the
time the customer's machines were suspended.
21. Change or Modify Terms and Conditions: Tango
Hosting ™ reserves the right to change or modify any of the
terms and conditions contained in this Agreement, any Addendums
and any policy or guideline incorporated by reference at any time
and from time to time in its sole discretion, and to determine
whether and when any such changes apply to both existing or future
customers. Any changes or modification will be effective upon posting
of the revisions on the Tango Hosting Web site. Your continued
use of the Services following Tango Hosting's posting of any changes
or modifications will constitute your acceptance of such changes
or modifications. All Sub-Networks, resellers and managed servers
of Tango Hosting ™ must adhere to the above policies. Failure
to follow any term or condition will be grounds for immediate Cancellation.
You will be held responsible for the actions of your clients in
the matter described on these Terms and conditions. Therefore,
it is in your best interest to implement a similar or stricter
Terms and conditions or otherwise called Acceptable Terms of use
policy.
22. Resale of Web Space: Customer may not resell
web space within their own account. Customer shall remain solely
responsible for the entire domain site content. The same Terms
of Service Agreement shall govern any domain site resold within
an account.
23. Indemnification: Tango Hosting ™ wishes
to emphasize that in agreeing to the Tango Hosting ™ Acceptable
Use Policy (AUP) and Terms of Service (TOS), customer indemnifies
Tango Hosting ™ for any violation of the Acceptable Use Policy
(AUP) and Terms of Service (TOS) that results in loss to Tango
Hosting ™ or the bringing of any claim against Tango Hosting
™ by any third-party. This means that if Tango Hosting ™
is sued because of a customer's or a customer of a customer's activity,
the customer will pay any damages awarded against Tango Hosting
™, plus all costs and attorney's fees.
24. Tango Hosting as Reseller or Licensor: Company
is acting only as a reseller or licensor of the hardware, software
and equipment used in connection with the products and/or Services
that were or are manufactured or provided by a third party ("Non-Tango
Hosting Product"). Company shall not be responsible for any
changes in the Services that cause the Non-Tango Hosting Product
to become obsolete, require modification or alteration, or otherwise
affect the performance of the Services. Any malfunction or manufacturer's
defects of Non- Tango Hosting Product either sold, licensed or
provided by Company to Customer or purchased directly by Customer
used in connection with the Services will not be deemed a breach
of Company’s obligations under this Agreement. Any rights
or remedies Customer may have regarding the ownership, licensing,
performance or compliance of Non-Tango Hosting Product are limited
to those rights extended to Customer by the manufacturer of such
Non- Tango Hosting Product. Customer is entitled to use any Non-Tango
Hosting Product supplied by Company only in connection with Customer's
permitted use of the Services. Customer shall use its best efforts
to protect and keep confidential all intellectual property provided
by Company to Customer through any Non-Tango Hosting Product and
shall make no attempt to copy, alter, reverse engineer, or tamper
with such intellectual property or to use it other than in connection
with the Services. Customer shall not resell, transfer, export
or re-export any Non-Tango Hosting Product, or any technical data
derived there from, in violation of any applicable United States
or foreign law.
25. Miscellaneous Provisions: You must provide
us with, and keep current, good contact information for you. E-mail,
telephone, address, and fax contacts are used, in that order of
preference.
a. A waiver by the Company of any breach of any provision of this
Agreement by Subscriber shall not operate as or be construed as
a continuing or subsequent waiver thereof or as a waiver of any
breach of any other provision thereof.
b. Subscriber shall not transfer or assign this Agreement without
the prior written consent of the Company. Company may assign Agreement
at anytime without consent from or notice to Subscriber. Company
reserves right to cancel customers rights under this contract at
anytime without further obligation.
c. Tango Hosting ™ takes no responsibility for any material
input by others and not posted to the Tango Hosting ™ Network
by Tango Hosting ™. Tango Hosting ™ is not responsible
for the content of any other websites linked to the Tango Hosting
™ Network; links are provided as Internet navigation tools
only. Tango Hosting ™ disclaims any responsibility for any
such inappropriate use and any liability to any person or party
for any other person or party's violation of this policy.
d. Tango Hosting ™ is not responsible for any damages your
business may suffer. Tango Hosting ™ does not make implied
or written warranties for any of our services. Tango Hosting ™
denies any warranty or merchantability for a specific purpose.
This includes loss of data resulting from delays, non-deliveries,
wrong delivery, and any and all service interruptions caused by
Tango Hosting ™.
e. It is absolutely forbidden to host pornographic content or
IRC servers on Virtual Server Accounts. Virtual Server Accounts
found hosting this material will be subject to immediate cancellation
without refund.
f. Tango Hosting ™ makes no representations and cannot guarantee
that customers domain name does not infringe upon any trademarks,
trade names, service marks or other proprietary rights owned by
a third party. Customer shall not hold Tango Hosting ™ liable
for any damages, injuries or losses incurred by customer as a result
of any action instituted by a third party.
g. Headings in this Agreement are for convenience only and shall
not be used to interpret or construe these provisions
h. Customer is solely responsible for validating the integrity
of the information and data it receives or transmits over the Internet.
i. Independent Contractor. Company and Customer are independent
contractors and nothing contained in this Agreement places Company
and Customer in the relationship of principal and agent, master
and servant, partners or joint ventures. Neither party has, expressly
or by implication, or may represent itself as having, any authority
to make contracts or enter into any agreements in the name of the
other party, or to obligate or bind the other party in any manner
whatsoever.
j. Governing Law; Jurisdiction. Any controversy or claim arising
out of or relating to this Agreement, the formation of this Agreement
or the breach of this Agreement, including any claim based upon
arising from an alleged tort, shall be governed by the substantive
laws of the State of California. The United Nations Convention
on Contracts for the International Sale of Goods does not apply
to this Agreement. ANY SUIT, ACTION OR PROCEEDING CONCERNING
THIS AGREEMENT MUST BE BROUGHT IN A CALIFORNIA STATE OR FEDERAL
COURT LOCATED IN SANTA BARBARA COUNTY, CALIFORNIA, AND EACH OF
THE PARTIES HEREBY IRREVOCABLY CONSENTS TO THE EXCLUSIVE JURISDICTION
OF SUCH COURTS (AND OF THE APPROPRIATE APPELLATE COURTS THEREFROM)
IN ANY SUCH SUIT, ACTION OR PROCEEDING AND IRREVOCABLY WAIVES,
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ANY OBJECTION
WHICH IT MAY NOW OR HEREAFTER HAVE TO THE LAYING OF THE VENUE OF
ANY SUCH SUIT, ACTION OR PROCEEDING IN ANY SUCH COURT OR THAT ANY
SUCH SUIT, ACTION OR PROCEEDING WHICH IS BROUGHT IN ANY SUCH COURT
HAS BEEN BROUGHT IN AN INCONVENIENT FORUM.
k. Headings. The headings herein are for convenience only and
are not part of this Agreement.
l. Entire Agreement; Amendments. This Agreement, including documents
incorporated herein by reference, supersedes all prior discussions,
negotiations and agreements between the parties with respect to
the subject matter hereof, and this Agreement constitutes the sole
and entire agreement between the parties with respect to the matters
covered hereby. In case of a conflict between this Agreement and
any purchase order, service order, work order, confirmation, correspondence
or other communication of Customer or Company, the terms and conditions
of this Agreement shall control. No additional terms or conditions
relating to the subject matter of this Agreement shall be effective
unless approved in writing by any authorized representative of
Customer and Company. This Agreement may not be modified or amended
except by another agreement in writing executed by the parties
hereto; provided, however, that these Terms of Service may be modified
from time to time by Company in its sole discretion, which modifications
will be effective upon posting to Company’s web site.
m. Severability. All rights and restrictions contained in this
Agreement may be exercised and shall be applicable and binding
only to the extent that they do not violate any applicable laws
and are intended to be limited to the extent necessary so that
they will not render this Agreement illegal, invalid or unenforceable.
If any provision or portion of any provision of this Agreement
shall be held to be illegal, invalid or unenforceable by a court
of competent jurisdiction, it is the intention of the parties that
the remaining provisions or portions thereof shall constitute their
agreement with respect to the subject matter hereof, and all such
remaining provisions or portions thereof shall remain in full force
and effect.
n. Notices. All notices and demands required or contemplated hereunder
by one party to the other shall be in writing and shall be deemed
to have been duly made and given upon date of delivery if delivered
in person or by an overnight delivery or postal service, upon receipt
if delivered by facsimile the receipt of which is confirmed by
the recipient, or upon the expiration of five days after the date
of posting if mailed by certified mail, postage prepaid, to the
addresses or facsimile numbers set forth below the parties' signatures.
Either party may change its address or facsimile number for purposes
of this Agreement by notice in writing to the other party as provided
herein. Company may give written notice to Customer via e-mail
to the Customer's e-mail address as maintained in Company’s
billing records.
o. Waiver. No failure or delay by any party hereto to exercise
any right or remedy hereunder shall operate as a waiver thereof,
nor shall any single or partial exercise of any right or remedy
by any party preclude any other or further exercise thereof or
the exercise of any other right or remedy. No express waiver or
assent by any party hereto to any breach of or default in any term
or condition of this Agreement shall constitute a waiver of or
an assent to any succeeding breach of or default in the same or
any other term or condition hereof.
p. Assignment; Successors. Customer may not assign or transfer
this Agreement, or any of its rights or obligations hereunder,
without the prior written consent of Company. Any attempted assignment
in violation of the foregoing provision shall be null and void
and of no force or effect whatsoever. Company may assign its rights
and obligations under this Agreement, and may engage subcontractors
or agents in performing its duties and exercising its rights hereunder,
without the consent of Customer. This Agreement shall be binding
upon and shall inure to the benefit of the parties hereto and their
respective successors and permitted assigns.
q. Limitation of Actions. No action, regardless of form, arising
by reason of or in connection with this Agreement may be brought
by either party more than two years after the cause of action has
arisen.
r. Counterparts. If this Agreement is signed manually, it may
be executed in any number of counterparts, each of which shall
be deemed an original and all of which together shall constitute
one and the same instrument. If this Agreement is signed electronically,
Company records of such execution shall be presumed accurate unless
proven otherwise.
s. Force Majeure. Neither party is liable for any default or delay
in the performance of any of its obligations under this Agreement
(other than failure to make payments when due) if such default
or delay is caused, directly or indirectly, by forces beyond such
party's reasonable control, including, without limitation, fire,
flood, acts of God, labor disputes, accidents, acts of war or terrorism,
interruptions of transportation or communications, supply shortages
or the failure of any third party to perform any commitment relative
to the production or delivery of any equipment or material required
for such party to perform its obligations hereunder.
t. No Third-Party Beneficiaries. Except as otherwise expressly
provided in this Agreement, nothing in this Agreement is intended,
nor shall anything herein be construed to confer any rights, legal
or equitable, in any Person other than the parties hereto and their
respective successors and permitted assigns. Notwithstanding the
foregoing, Customer acknowledges and agrees that Microsoft, and
any supplier of third-party supplier that is identified as a third-party
beneficiary in the Service Description, is an intended third-party
beneficiary of the provisions set forth in this Agreement as they
relate specifically to its products or services and shall have
the right to enforce directly the terms and conditions of this
Agreement with respect to its products or services against Customer
as if it were a party to this Agreement.
u. Government Regulations. Customer may not export, re-export,
transfer or make available, whether directly or indirectly, any
regulated item or information to anyone outside the United States
in connection with this Agreement without first complying with
all export control laws and regulations which may be imposed by
the United States government and any country or organization of
nations within whose jurisdiction Customer operates or does business.
v. Marketing. Customer agrees that during the term of this Agreement
Company may publicly refer to Customer, orally and in writing,
as a customer of Company. Any other public reference to Customer
by Company requires the written consent of Customer.
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